WE'RE SO HAPPY YOU'RE HERE!Take 15% off your order with code: PEPPER15
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- True to Size
We know that sometimes things don't work out.
For online returns, all items must be returned to us in the condition they were received in. We offer full refunds within 14 days of your package being delivered to you. After 14 days, we are unable to accept returns on any purchases. Items must be returned unworn, unwashed and smoke, deodorant, and perfume free. We reserve the right to refuse a return if these conditions are not met. Customers are responsible for the cost of shipping items back to us. You may also return your online purchase in-store within 14 days of your package being delivered to you for a full refund. All items must meet the conditions above. ONLINE RETURNS RETURN TO 704 MAIN STREET, CEDAR FALLS, IA 50613 FOR SHIPPED RETURNS.
IF YOU ARE RETURNING IN-STORE, PLEASE TAKE TO 213 MAIN STREET, CEDAR FALLS, IA 50613.
For in-store returns,(items you bought in-store and are returning in-store), all items must be returned to us in the condition they were received in. Items must be returned unworn, unwashed and smoke, deodorant, and perfume free. We reserve the right to refuse a return if these conditions are not met.You will have 7 days from the day of purchase to return for a refund.
The following items are final sale and cannot be returned:
Items purchased with a discount code/temporary sale
Bralettes + Intimates
Any items sent back to us that are not in compliance with our return policy will be shipped back to the customer at their expense. After 14 days, we are unable to accept returns on any purchases.
Pepper offers FREE standard shipping on all orders. Standard shipping: you can expect your order typically within 3 - 8 business days. Please note USPS is experiencing some delays with orders, and the holiday season is when mailed packages are at its peak with high demand which may affect shipping times.
Free in-store pickup is available on all orders. Orders are to be picked up at 213 Main Street, Cedar Falls, IA. You will receive an email notification to let you know that your order is ready for pickup. Pickups are available during our business hours.